Alternative Consumer Dispute Resolution
In the event of a consumer dispute, the consumer may resort to an Alternative Consumer Dispute Resolution (ADR) entity, in accordance with Portuguese Law no. 144/2015 of 8 September:
CICAP – Consumer Information and Arbitration Centre of Porto
Address: Rua de Damião de Góis, no. 31, shop 6, 4050-225 Porto
Phone: +351 225 029 791 / +351 225 508 349
Email: cicap@cicap.pt
Website: www.cicap.pt